Online: Just go to the Shopping Cart and fill in your
information as prompted by the shopping cart. All orders are safely
sent through an SSL (Secure Sockets
Layer) connection and encrypted to ensure
secure online transactions.
When you fill out the order form, you will see
a yellow padlock on the lower right hand
corner of your screen showing the page is
safe and secure.
   
Note: Sales tax is only charged to non-tea
items purchased in Minnesota.
Phone: You can place your order or contact
us at:
1-866-248-3516 (toll free) or
952-736-7744 Monday-Friday 9am to 6pm Central Time.
Mail: Once you've made your selections and added to
your shopping cart, make sure to click on "Pay by Mail (Printable Order Form)"
at the bottom of the first page of the shopping cart under
"Payment Options". Press "Continue" and fill out your billing and shipping
information as the shopping cart prompts. At the end of your transaction,
the shopping cart will create an invoice for you to print out and
mail to us. Our address:
Indigo Tea Co.
1501 Riverwood Drive
Burnsville, MN 55337
Shipping
During checkout you will be allowed to choose a
shipping method, UPS Ground, US Postal Service
Ground, or US Postal Priority Mail. USPS Ground or
UPS takes 4-8 business days, and Priority Mail 2-3
business days (incl. Saturdays). The price is based on weight
and distance from our company in Minnesota.
Additional charges may be added to orders from
Hawaii or Alaska.
|
Order Total |
US Postal Ground |
UPS Ground |
US Postal
Priority Mail |
| $0.00 to
$25.00 |
4.95 |
5.95 |
6.25 |
| $25.01 to
$50.00 |
5.95 |
6.95 |
7.25 |
| $50.01 to
$75.00 |
6.95 |
7.95 |
8.50 |
| $75.01 to
$99.99 |
7.95 |
8.95 |
9.75 |
| $100 and up |
Free |
9.95 |
10.75 |
Packaging
Our tea is packaged in FDA approved, heat
sealed, stand-up pouches with zip-lock enclosures.
Returns
We do not accept returns of tea if the packaging
has been opened (the heat-sealed closure has been
broken). If you are not satisfied with any non-tea item,
please contact us within 2 weeks for
authorization and we will replace it or
refund your money. All returns must be via USPS
Parcel Post. If you are unhappy
with the color or style, you can exchange
the item but you must pay shipping
costs. If you return the product, but do not
want to make an exchange, we will
refund the amount of the item.
Teapots & cups are guaranteed against
breakage during shipping. Teapots
damaged by placing directly on stove
burners are not guaranteed. (Please
note that we will refund shipping costs
only if the return is a result of our error.)
Boxed gift wrap
During checkout, just
select the gift wrap
option and add a
personalized card.
|
