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International Orders:
We have partnered with Bongo International to fulfill our international orders. Bongo provides our international visitors with their own US forwarding address. Having a Bongo address provides you with multiple benefits: -
Ability to purchase from any US based retail store -
Ability to save money by consolidating multiple purchases -
Ability to make sure your order was fulfilled correctly -
Ability to view images of your goods before they are shipped overseas
Upon completing your Bongo registration, you will be able to check out at our site.
CLICK BELOW TO GET STARTED
International Return/Exchange Policy:
International Returns:
Once you have received a Proof of Delivery from the
Bongo Warehouse, the Indigo Tea Co. will no longer
be responsible for the goods. International returns
must be coordinated through Customer Service at
Bongo International.
Damaged Goods:
Any damaged goods will be replaced by Indigo Tea Co.
and shipped to the Bongo Warehouse. Customers will
be responsible for shipping the replacement goods
through Bongo’s service. Indigo Tea Co. is not
responsible for the international transportation of
your goods.
International Duties/Taxes:
If you need to make a return or receive a
replacement part, please contact Bongo International
directly. They will adjust your international
paperwork to state that the item(s) are replacement
parts. No additional duties/taxes should be applied
by Customs in your country.
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